/* Dashboard pages shared */
.section-title {
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--color-text);
  margin-bottom: var(--space-6);
}

/* Track page */
.track-wrapper { width: 100%; max-width: 520px; }
.track-header  { text-align: center; margin-bottom: var(--space-8); }
.track-header h1 { font-size: 1.5rem; font-weight: 600; }
.track-header p  { margin-top: var(--space-1); font-size: 0.875rem; color: var(--color-text-muted); }

.track-form { display: flex; gap: var(--space-2); margin-bottom: var(--space-6); }
.track-form input { flex: 1; }

/* Timeline */
.timeline { position: relative; display: flex; flex-direction: column; gap: var(--space-8); }
.timeline::before {
  content: '';
  position: absolute;
  left: 0.9375rem;
  top: 1rem;
  bottom: 1rem;
  width: 2px;
  background-color: var(--color-border);
}
.timeline__fill {
  position: absolute;
  left: 0.9375rem;
  top: 1rem;
  width: 2px;
  background-color: var(--color-primary);
  transition: height 0.7s ease;
}

.timeline__step { position: relative; display: flex; align-items: flex-start; gap: var(--space-4); }

.timeline__dot {
  position: relative;
  z-index: 1;
  flex-shrink: 0;
  width: 2rem;
  height: 2rem;
  border-radius: 50%;
  border: 2px solid var(--color-border);
  background-color: var(--color-white);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.4s ease;
}
.timeline__dot.done {
  border-color: var(--color-primary);
  background-color: var(--color-primary);
  box-shadow: 0 0 0 4px var(--color-primary-ring);
}
.timeline__dot.done svg { color: white; }
.timeline__dot .dot-inner { width: 0.5rem; height: 0.5rem; border-radius: 50%; background-color: var(--color-border); }

.timeline__ping {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  background-color: rgba(22,163,74,0.3);
  animation: ping 1.2s ease-out infinite;
}
@keyframes ping {
  0%   { transform: scale(1); opacity: 0.6; }
  100% { transform: scale(2); opacity: 0; }
}

.timeline__content { padding-top: 0.25rem; opacity: 0.35; transition: opacity 0.4s; }
.timeline__content.done { opacity: 1; }
.timeline__label { font-size: 0.875rem; font-weight: 600; color: var(--color-text-muted); display: flex; align-items: center; gap: var(--space-2); }
.timeline__label.active { color: var(--color-primary); }
.timeline__label.done-final { color: var(--color-text); }
.timeline__desc { font-size: 0.75rem; color: var(--color-text-faint); margin-top: 0.125rem; }
.timeline__time { font-size: 0.75rem; color: var(--color-text-faint); }

/* Success page */
.success-wrapper { width: 100%; max-width: 440px; }
.success-card { padding: var(--space-10); text-align: center; }
.success-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 4rem;
  height: 4rem;
  border-radius: 50%;
  background-color: var(--color-primary-light);
  margin-bottom: var(--space-6);
}
.success-icon svg { color: var(--color-primary); width: 2rem; height: 2rem; }
.success-card h1 { font-size: 1.5rem; font-weight: 600; margin-bottom: var(--space-2); }
.success-card > p { font-size: 0.875rem; color: var(--color-text-faint); margin-bottom: var(--space-8); }

.ticket-ref {
  background-color: var(--color-primary-light);
  border: 1px solid #bbf7d0;
  border-radius: var(--radius-xl);
  padding: var(--space-5) var(--space-6);
  margin-bottom: var(--space-3);
}
.ticket-ref__label { font-size: 0.75rem; font-weight: 500; color: var(--color-primary); text-transform: uppercase; letter-spacing: 0.05em; margin-bottom: var(--space-1); }
.ticket-ref__number { font-family: var(--font-mono); font-size: 1.875rem; font-weight: 700; color: #15803d; letter-spacing: 0.1em; }

.copy-btn {
  background: none;
  border: none;
  font-size: 0.875rem;
  color: var(--color-text-faint);
  display: inline-flex;
  align-items: center;
  gap: var(--space-2);
  margin-bottom: var(--space-8);
  transition: color var(--transition);
}
.copy-btn:hover { color: var(--color-primary); }

.success-actions { display: flex; gap: var(--space-3); }
.success-footer { margin-top: var(--space-6); text-align: center; font-size: 0.75rem; color: var(--color-text-faint); }

/* Ticket detail */
.ticket-meta-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.25rem 2rem;
  padding: var(--space-6) var(--space-8);
  border-bottom: 1px solid var(--color-border-light);
}
@media (max-width: 600px) { .ticket-meta-grid { grid-template-columns: repeat(2, 1fr); } }

.meta-item__label { font-size: 0.75rem; font-weight: 500; color: var(--color-text-faint); margin-bottom: 0.125rem; }
.meta-item__value { font-size: 0.875rem; font-weight: 500; color: var(--color-text); }

.activity-log { position: relative; display: flex; flex-direction: column; gap: var(--space-6); }
.activity-log::before {
  content: '';
  position: absolute;
  left: 7px;
  top: 0.25rem;
  bottom: 0.25rem;
  width: 1px;
  background-color: var(--color-border-light);
}
.log-entry { position: relative; display: flex; align-items: flex-start; gap: var(--space-4); }
.log-dot {
  position: relative;
  z-index: 1;
  flex-shrink: 0;
  width: 1rem;
  height: 1rem;
  border-radius: 50%;
  background-color: var(--color-primary);
  border: 2px solid var(--color-primary);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-top: 0.125rem;
}
.log-dot svg { color: white; }
.log-body { flex: 1; }
.log-body p { font-size: 0.875rem; color: var(--color-text); }
.log-body .log-from { color: var(--color-text-faint); }
.log-body .log-status { font-weight: 600; text-transform: capitalize; }
.log-body .log-by { color: var(--color-text-faint); }
.log-body .log-notes { font-size: 0.75rem; color: var(--color-text-faint); margin-top: 0.125rem; }
.log-body .log-time  { font-size: 0.75rem; color: var(--color-text-faint); margin-top: 0.125rem; }

.comment-item { display: flex; align-items: flex-start; gap: var(--space-3); }
.comment-bubble {
  flex: 1;
  background-color: var(--color-bg);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-xl);
  padding: var(--space-3) var(--space-4);
}
.comment-bubble__header { display: flex; align-items: center; justify-content: space-between; margin-bottom: var(--space-2); }
.comment-bubble__name { font-size: 0.875rem; font-weight: 500; }
.comment-bubble__time { font-size: 0.75rem; color: var(--color-text-faint); }
.comment-bubble__body { font-size: 0.875rem; color: var(--color-text-muted); line-height: 1.6; }

.comment-form { display: flex; gap: var(--space-3); align-items: flex-end; }
.comment-form textarea { flex: 1; min-height: 4rem; }